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07 / Case study Agent skill · Project setup

A skill that turns a statement of work into a schedule and tickets.

A colleague’s text-only prototype, taken to production: it reads a project’s statement of work and produces the schedule and the tickets, following the agency’s standard structure. It is in daily use.

Where it stands In daily use · time saved not measured
System / 07Took a colleague’s prototype to production, and keep tuning its rules
01 Problem → decisions → result
The problem

What needed
solving.

Every new project starts from a statement of work, and someone has to turn its deliverables into a schedule and a set of epics and tickets that follow the agency’s standard structure. A colleague had built a text-only prototype of a Claude skill for it.

The calls that mattered

What I decided,
and why.

  1. 01

    Start from the colleague’s prototype. The idea and the first version are theirs.

  2. 02

    Connect it to the issue tracker through MCP and make it interactive, so the output is tickets in the tracker rather than text to copy across.

  3. 03

    Keep tuning its judgment on exceptions and on the rules for creating tickets.

Where it landed

What shipped,
and what isn’t proven.

In daily use: a project’s statement of work goes in, and a full schedule and its tickets come out. Not proven: how much time it saves, and where it breaks. Neither has been measured.

Stack
ClaudeAgent skillsMCPJira
Next case study An agent that turns scattered client feedback into tickets, and acts only where it is allowed to.